Important Information For Healthcare Providers About InnoCaption

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Why Recommend InnoCaption to Patients?

InnoCaption provides easy, fast and accurate real-time captioning to your deaf and hard of hearing patients. When you recommend InnoCaption, it gives patients a critical tool to help stay connected and conduct phone calls in confidence. From daily calls with friends and family, to on-the-job scenarios, to assisting with communication during emergencies, InnoCaption’s service is life changing for the deaf and hard of hearing who need captions to understand their phone calls.

On June 16, 2004, the Federal Communications Commission (FCC) worked with the Department of Health and Human Services to release a Public Notice to clarify that the use of Telecommunications Relay Service, like InnoCaption, to facilitate telephone calls between health care professionals and patients, when one of the parties to the call has a hearing or speech disability does not violate the Privacy Rule of the Health Insurance Portability and Accountability Act (HIPAA)

Request Resources

Reach out to the InnoCaption team today to request brochures or helpful information that you can provide to your patients who are deaf or hard of hearing. We are also happy to set you up with a demo account so you can get to know our service and technology. Click here for instructions on how request a demo account.

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