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Steps to get started using InnoCaption

The InnoCaption app functions with any smartphone that utilizes Android or iPhone operating systems.

  1. Register at
  2. Download the InnoCaption app from the Google Play Store (Android) or the Apple App Store (iPhone).
  3. Then, you will have a new InnoCaption number
  4. Share your InnoCaption number with family, friends and others for captioned calls.

Supported Devices for InnoCaption+ App

Phone Android iPhone
Smart Phone All 5S or later
OS Version 4.4 or higher 11.0 or higher
Manual Go to manual Go to manual
Get the App

- Need help? Please let us know by emailing us at


InnoCaption is an Internet Protocol Captioned Telephone Service (IP-CTS) provider. What this means, is that by law, the InnoCaption App can only be used for incoming and outgoing cellphone calls. It is a violation of federal law to use the App as a substitute for CART or in-person transcription services.

If you have any questions regarding permissible uses for the App, please contact our Director of Regulatory Affairs here.