My Innocaption

Innovative Captioning For Your Smartphone Calls

My Innocaption


InnoCaption+ works with any smartphone and tablet device that utilizes Android or Apple operating systems.
  • 01

    Register on our website to start receiving captions on incoming and outgoing calls today!

  • 02

    Download the InnoCaption+ app.

    Google Play App Store
  • 03

    Open the InnoCaption+ App and enter the password created during registration to complete the activation process.

  • 04

    Use the InnoCaption+ App whenever you need captions for incoming and outgoing calls!

My Innocaption

Ensure a Wi-fi Connection

If connected to 4G/LTE - is your phone able to make and receive calls normally? Does your phone have good signal strength? If connected to a Wi-Fi network - is your phone able to browse the internet? When connected to a secure network, please ensure the correct ports are not being blocked.

Ensure a Wi-fi Connection
Test Connectivity

Test Connectivity

To ensure your phone is able to make and receive calls through the InnoCaption+ App, make a test call by opening the InnoCaption+ App and dialing 9999. If the test call is done successfully, you're all set!


Test Calling

Call a family member, friend, or our office to make a test call. If you are not able to make and/or receive calls through the InnoCaption+ App, please send our support team an e-mail at support@innocaption.com.

Ensure a Wi-fi Connection

Legal Notice

Federal Law prohibits anyone but registered users with hearing loss from using internet protocol (IP) captioned telephones with the captions turned on. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.

InnoCaption+ is a certified IP Captioned Telephone Service Provider who uses live stenographers to provide real time captioning for smartphone calls for the oral deaf and hard of hearing who have trouble hearing on their smartphones.