Register Here For InnoCaption’s FREE Mobile App!

Click here to register in four easy steps and start making and
receiving calls with InnoCaption today!

Is InnoCaption For Me?

Are you finding it more difficult to have a conversation on your cellphone because of hearing loss?

You are not alone.  About 20% of adults in the U.S. have some degree of hearing loss –  that’s 48 million people!  Most common causes of hearing loss are noise and aging.  As you age, changes in the inner ear cause a slow but steady hearing loss. The loss may be mild or severe, but it is always permanent. However, hearing loss is affecting many more before the age of 65.

Among post-9/11 veterans, 1.5 million have come home with hearing loss and tinnitus, or ringing in the ears.  The most-widespread injury for veterans has been hearing loss and other auditory complications, according to interviews and benefits data.
Source: http://backhome.news21.com/article/hearing/

In June  2013, the Center for Disease Control and Prevention reported that, among 5.2 million pre-adolescents and teens, 12.5 percent  (and rising)  have sustained permanent noise-induced hearing damage.    Researchers hypothesize that this can be attributed to the access to portable media players and earbuds.

With hearing loss, it’s easy to understand the difficulty in using something as simple as a cellphone. Many people who are losing their hearing has had it happen so gradual that it is difficult to pinpoint the change in their hearing until they find themselves actually no longer using the phone because it becomes too  hard or embarrassing to ask people to repeat themselves. Hearing loss can isolate people.
However, InnoCaption’s  captioning app can reconnect those with hearing loss to the people in their world!

InnoCaption is Breaking the Sound Barrier

InnoCaption’s app for smartphones provides fast and accurate instantaneous captioning for the deaf and hard of hearing who want to use their own voice to talk, but need assistance hearing the other party.   There are no more delays in conversations because captioning is that instantaneous! InnoCaption empowers the user to make or
receive any phone call whenever and wherever they choose!

To be eligible for InnoCaption, you must have a hearing loss that makes it difficult to use a cellphone.  The InnoCaption app is FREE to those who need it and is paid for pursuant to a program through the Interstate Telecommunications Relay Services (TRS) Fund.   A portion of all telephone bills is dedicated to services like this for people who have difficulty hearing.

For your information, our Terms of Use, Privacy Policy, and
Customer Proprietary Network Information are available here by clicking on the highlighted document names.

InnoCaption’s Market Place

Check out our new online Market Place!  You will find in our Market Place a variety of products that will enhance your communication experience when using InnoCaption. While these products are optional and are not necessary to use the InnoCaption app, we realize that each individual has different hearing loss levels and needs. The products we will be offering are assistive devices to aid in your hearing and using the cell phone.

Our first product being offered is the iClooly Phonestand Plus for
InnoCaption
. This product allows you to use InnoCaption from your home or work as a desk phone as well as when you are out and about. Your cell phone essentially becomes a phone that you can use at home with the InnoCaption App. It comes with a handset so that you can answer your phone as you would any other landline. No longer do you need multiple devices to communicate to friends and family and to connect to your world.

Click here to be taken to the Market Place.  More products coming soon!

The New Hearing Loss Epidemic from the War on Terror

Did you know? Hearing damage is the No. 1 disability among our military veterans returning home in the fight against terror in Iraq and Afganistan, according to the Department of Veterans Affairs¹.   It is estimated that auditory injury is rising 13 to 18 percent annually with 60% of returning service members experiencing hearing loss or tinnitus or both. The number is staggering…more than 1.5 million veterans are experiencing hearing loss in 2014 alone².

Auditory injuries can occur during a one-time exposure to high-
intensity noise such as small-arms fire, improvised explosive devices, or artillery fire.  However, hearing loss for service members can also
result over long periods of exposure to loud ambient noise for 12-plus hours of work on a ship or aircraft.

Veterans Hearing Loss Epidemic

We understand that there are many hurdles our men and women face when returning from a war-torn country. Hearing loss should not be one of them.  We have a solution that will improve the quality of life for our military heroes.

Breaking the Sound Barrier for our Military Veterans

InnoCaption allows our veterans with hearing loss to communicate by making it possible to make calls just like anybody else.  InnoCaption provides instantaneous captioning which allows them to have an immediate response to the other person and with the same ease and convenience as before hearing loss.

Continue reading “The New Hearing Loss Epidemic from the War on Terror”

InnoCaption Voicemail

You don’t have to wait a minute more!

We are very excited to announce that InnoCaption is the first captioning service for your smartphone that has captioned voicemail. Just think, you never have to miss a phone call again!

With InnoCaption voicemail, those calling your InnoCaption number can now leave you a message! You will receive notification when you have a voicemail message, then retrieve your message through the
InnoCaption app by pressing the voicemail button.
It is that simple!

For more information on how to use voicemail for your phone, click here for the Android User Guide or the iPhone User Guide.

As always, if you have any questions, please contact us at
support@innocaption.com.

Breaking the Sound Barrier

InnoCaption is revolutionizing how the deaf and hard of hearing communicate by making it possible to use the smartphone as it was intended – accessible, convenient, and mobile. Read more…

InnoCaption is revolutionizing how the deaf and hard of hearing communicate by making it possible to use the smartphone as it was intended – accessible, convenient, and mobile. Through the use of our patented technology in conjunction with live stenographers,
InnoCaption provides fast, easy, and accurate captioning for the deaf and hard of hearing who want to use their own voice to talk, but need assistance hearing the other party.

With InnoCaption those with hearing loss are able to make a call just like anybody else!

Innovative captioning for the smartphone

InnoCaption has created a streamlined process so that InnoCaption subscribers are directly connected to communication assistants with no need to login. It allows subscribers to make and receive any mobile call the same (functionally equivalent) as any hearing person.
InnoCaption is free and functions with virtually any smartphone that utilizes Android or iPhone operating systems and is available on virtually any network provider you choose!

Continue reading “Breaking the Sound Barrier”

What Makes InnoCaption Different?

InnoCaption has developed a product that we believe is revolutionizing the way those with hearing loss communicate. It is technology that allows you to use the smartphone the way it was intended: to be accessible, convenient and mobile! Simply put, InnoCaption provides innovative captioning for your smartphone that is fast, easy and accurate!

The InnoCaption Difference

Our patented technology provides seamless inbound calling with unprecedented speed and functionality. InnoCaption’s streamlined process directly connects you to communication assistants with no need to ever login again!

InnoCaption is the ONLY mobile phone app provider that uses live stenographers for captioning. The result is instantaneous captioning delivered with greater than 95% accuracy.

With InnoCaption you have the ability to make any phone call whether it is to a business associate, family member, or to an automated or interactive voice response system. InnoCaption also provides peace of mind by supporting 911 calling.

InnoCaption Voicemail allows the user to receive voicemail alerts and captioned messages.  Never miss a phone call again!

Cell Phone Technology

Now that you have InnoCaption and have the ability to make and receive calls regularly, it may be helpful to understand a little bit of the technology behind making cell phone calls.

Understanding Dropped Calls

In telecommunications a ‘dropped call’ occurs when a phone call is terminated before either party intended it to be terminated. Mobile phone network carriers measure this using an acronym called the ‘Dropped Call Rate’ or DCR. The DCR is measured as the percentage of calls which are dropped. This rate varies by carrier, with the number ranging from 1-5% of the total volume of calls. With roughly 2.4 billion cell phone calls made in the United States each day, this equates to 24-120 million dropped phone calls each day. It is no wonder then that 72% of Americans stated that they experience dropped calls occasionally and 32% claimed to encounter this problem at least a few times a week.

How this might affect your use of InnoCaption:  It means that dropped calls will happen occasionally, however, these dropped calls are not caused by InnoCaption. When a dropped call occurs, often times the mobile phone user can simply call the person back and have a successful call. The biggest variable to whether a call will be dropped or not is the strength of the network signal for the mobile phone. No matter how strong the networks are though, dropped calls will probably always be a part of the mobile phone user experience.


Understanding Wi-Fi

Wi-Fi is the wireless connection of an internet source. It allows you to receive data (or surf the web) without physically being connected to your internet source. If you are not getting an internet connection on your cell phone, you may need to connect to Wi-Fi. You can connect to Wi-Fi through your smartphone’s settings. Many restaurants,
hotels, coffee shops, and airports offer public Wi-Fi to their patrons.

However, it is important to note that not all Wi-Fi sources are created equal. The more devices that are utilizing a single Wi-Fi source, the weaker it becomes and can cause issues with stability. When using public Wi-Fi, the provider of the Wi-Fi sometimes requires an agreement before having full use of their Wi-Fi. If you haven’t accepted their agreement, you may not have full use of their Wi-Fi. The easiest way to check if you need to agree to their terms is to open your internet browser and it will pop up if there is one.

How this might affect your use of InnoCaption:  InnoCaption’s technology uses both voice and data to provide you with the fastest, easiest and most accurate captioning for your smart phone. If your phone does not support simultaneous voice and data, you will need to be connected to Wi-Fi in order to make or receive a call. If the Wi-Fi is not a strong source, this can cause the calls to not connect or to be connected and then drop. To learn more about Wi-FI, click here.

Continue reading “Cell Phone Technology”