InnoCaption Suspension Update

InnoCaption suspended providing IP Captioned Telephone Relay Services (IP CTS) on April 7, 2015. We suspended our services shortly after discovering issues with the App’s 911 call handling. The Federal Communications Commission (“FCC”) issued an official suspension on the same day. Since our suspension, the InnoCaption Team has been working closely with the FCC to bring this service back to our users.

InnoCaption entered into a Consent Decree with the FCC which was released on September 24, 2015. If you would like to read the Order, you can find it here:

InnoCaption has implemented a solution to the 911 calling issues and has completed testing with the FCC. Our team is now waiting for an order to be issued announcing the results of our 911 testing.
Once the Order is issued, we will issue an update to all our registered users.

In the meantime, if you have any questions, comments, or concerns, please do not hesitate to contact us!

Cristina Duarte
Senior Regulatory Affairs Manager



FREE Real-time Captioning App for smartphone!

– Streamlined process that directly connects you to CA with no need to login
– Deliver captions to your smartphone within two seconds
– User friendly
– Free 10-digit caption number provided
– Make and Receive calls with the same ease as any hearing person
– High accuracy caption with live stenographers
– Captioned voice mail services
– Alternative Voice line selection
– Caller ID
– Speed Dial
– Favorite contact
– Syncs with user’s existing contact list
– Supports Interactive Voice Response systems
– Captioned 911 calling

Innovative captioning for the smartphone

InnoCaption is revolutionizing how those with hearing loss communicate by making it possible to use the smartphone (Android & iPhone) as it was intended – accessible, convenient, and mobile. Through the use of our patented technology in conjunction with live stenographers, we provide the fastest, easiest, and most accurate captioning for those who may need assistance hearing the other party.

Make and Receive a phone call just like anybody else!

InnoCaption App has created a streamlined process that users are directly connected to communication assistants with no need to login. It allows users to make and receive any mobile call the same (functionally equivalent) as any hearing person. And, you never have to miss a phone call again with InnoCaption’s Voicemail with captioned messages!
Also, the App provides a lot convenient features, such as Caller ID, Contact list synced with existing contact list, Speed dial, Favorite contact, Alternative voice line selection, and supports interactive voice response systems as well as 911 call with caption.

InnoCaption is a free service funded by FCC

InnoCaption is a free mobile caption service for those with hearing loss within the United States.  Paid for pursuant to a program through the Interstate Telecommunications Relay Services (TRS) Fund.
 Click Registration to begin using InnoCaption today!