Last Updated March 30, 2023
This Privacy Policy (“Privacy Policy”) applies to the InnoScribe mobile application (the “App”), owned, and operated by Mezmo Corporation d/b/a InnoCaption (“InnoCaption” “we,” “us,” or “our”). We have created this Privacy Policy to tell you what information the App collects and who we will share that information with, if at all. This Privacy Policy does not address the privacy practices of any third parties that we do not own, control, or are affiliated with. We encourage you to fully read this Privacy Policy, and to use the information it contains to help you make informed decisions.
Personal Information. We only receive or collect information that identifies you personally if you choose to provide such personally identifiable information to us through your registration to use the App. Specifically, during registration you provide us with your: first and last name, job title, and email address.
Anonymized Aggregated Data. When you use the App, we will collect (and/or receive) information in aggregate form which is not personally identifiable to you. We use this Anonymized Aggregate Data to see overall App usage amounts and information regarding App crashes.
You authorize us to use the Personal Information and Anonymized Aggregated Data (collectively, the “Information”) to:
provide and improve our App;
provide our services;
solicit your feedback; and
inform you about our products and services.
In an ongoing effort to better understand our users, the App, and our products and services, we may analyze the Anonymized Aggregated Data to operate, maintain, manage, and improve the App and/or such products and services. This aggregate information does not identify you personally. We may share and/or license this aggregate data to our affiliates, agents, business, and promotional partners, and other third parties. We may also disclose aggregated user statistics to describe the App and these products and services to current and prospective business partners and investors and to other third parties for other lawful purposes.
To the extent permitted by law, we may also disclose the Information:
when required by law, court order, or other government or law enforcement authority or regulatory agency; or
whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of us or others, including you.
We do not save or store the transcripts of captions generated by the InnoScribe app or audio from your conversations.
You have the ability to choose between receiving captions “Online” from our cloud-based speech-to-text partner where we have entered into a contract stating that no call audio is logged for machine learning or any other purpose; or
You can choose to use Offline Speech-to-Text captions powered by Apple’s Offline Speech-to-Text service.
If you have provided us with any Personal Information, you may access, remove, review, and/or make changes within the “Account Settings” on your InnoScribe app. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any of our marketing e-mails. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases. You cannot opt out of receiving transactional e-mails related to the App (e.g., requests for support).
Your App Store may collect certain information in connection with your use of the App, such as Personal Information, Payment Information, Geolocational Information, and other usage-based data. We have no control over the collection of such information by a third-party app store, and any such collection or use will be subject to that third party’s applicable privacy policies.
The App is not directed to children under the age of 13. We adhere to the Children’s Online Privacy Protection Act (COPPA) and will not knowingly collect Personal Information from any child under the age of 13. We ask that minors (under the age of 13) not use the App. If a child under the age of 13 has provided us with Personal Information, a parent or guardian of that child may contact us and request that such information be deleted from our records.
We do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.
We do not share your Personal Information with third parties for their direct marketing purposes.
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. Any such changes will be posted on the App. By accessing the App after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.
If you have questions regarding this Privacy Policy, please contact our Legal Department by email at: regulatory@innocaption.com
